Privacy Policy

Last updated: July 2, 2026

Edmonds Wellness Clinic respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information submitted through our website, online forms, phone calls, email, text-message communications, and other clinic communication channels.

This policy describes our website and communication privacy practices. It does not replace any HIPAA Notice of Privacy Practices that may apply to protected health information maintained by Edmonds Wellness Clinic.

Information We May Collect

We may collect information that you choose to provide to us, including your name, phone number, email address, mailing address, appointment-related details, and any message, question, or request you submit through our website or other communication channels.

We may also collect limited technical information related to website use, such as browser type, device information, pages visited, referral source, and general usage activity. This information helps us maintain, secure, and improve the website.

How We Use Information

We may use information to:

Respond to questions or requests;
Schedule, confirm, change, or manage appointments;
Provide clinic updates and patient communication;
Support billing, administrative, and operational needs;
Improve our website, services, and communication systems;
Maintain security and prevent misuse;
Comply with applicable legal, regulatory, clinical, and recordkeeping obligations.

SMS and Text Messaging

If you provide your mobile phone number and opt in to receive text messages from Edmonds Wellness Clinic, we may use text messaging for appointment reminders, scheduling support, clinic updates, care-related communications, and other patient-service communications.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact Edmonds Wellness Clinic at (425) 672-2113.

SMS opt-in consent and mobile phone number information will not be shared, sold, rented, or transferred to third parties or affiliates for marketing, advertising, promotional tracking, or cross-brand promotional purposes. Mobile information is used only for internal clinic operations and patient communication.

Email and Online Forms

If you contact us through email or a website form, we may use the information provided to respond to your inquiry and manage clinic operations. Standard email and website forms may not be encrypted in the same way as a patient portal or other secure health system. Please avoid sending highly sensitive medical information through unsecured email, website forms, or standard text messages unless directed by the clinic.

Sharing of Information

We do not sell patient contact information. We may share limited information only when reasonably necessary to operate the clinic, provide requested services, maintain our systems, communicate with you, comply with law, protect safety and security, or work with trusted service providers who support our website, phone, messaging, scheduling, billing, technology, or administrative systems.

Service Providers

We may use third-party service providers to help operate our website, phone system, text messaging, scheduling tools, forms, email, analytics, hosting, security, and other clinic systems. These providers are expected to use information only as needed to provide services to Edmonds Wellness Clinic and must protect information according to applicable requirements.

Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve functionality, maintain security, and enhance user experience. You may be able to adjust your browser settings to block or delete cookies, though some website features may not function properly without them.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no website, email system, text-message system, or internet transmission can be guaranteed to be completely secure.

Retention

We retain information for as long as reasonably necessary for clinic operations, legal compliance, recordkeeping, dispute resolution, security, and other legitimate business or clinical purposes.

Your Choices

You may contact us to update your contact information or communication preferences. You may opt out of SMS messages by replying STOP. You may also contact us directly if you no longer wish to receive certain non-essential communications.

External Links

Our website may include links to third-party websites or services. Edmonds Wellness Clinic is not responsible for the privacy practices, security, or content of third-party websites.

Children's Privacy

Our website is intended for general clinic information and patient communication. We do not knowingly collect personal information from children through the website without appropriate parent or guardian involvement.